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Terms of use of the trading platform

Terms and definitions

1. In these Rules, unless the context otherwise requires, the following terms have the following meanings and are an integral part of them:
   • Trading platform — website https://www.streitsale.com which are a service that provides access to information about products intended for potential Buyers (consumers).
   • The owner of the Trading Platform is RAISA INTERNATIONAL TRADERS SA LIMITED LIABILITY COMPANY (hereinafter referred to as RAISA INTERNATIONAL TRADERS SA or Straitsale (Legal address: Boulevard Georges Favon 43, 1204 Geneve, Swiss, tel.+41 78 238 53 00, e-mail: info@streitsale.com).
   • Buyer — any legal entity (B2B buyers, corporate clients), that uses the Trading Platform under the terms of these Terms.
   • Contract – a legal document signed (including via EDS) between the Buyer (legal entity) and the Seller, on the basis of which the purchase and sale of goods is carried out.
   • Seller — RAISA INTERNATIONAL TRADERS SA LIMITED LIABILITY COMPANY (hereinafter referred to as RAISA INTERNATIONAL TRADERS SA or Straitsale (Legal address: Boulevard Georges Favon 43, 1204 Geneve, Swiss, tel.+41 78 238 53 00, e-mail: info@streitsale.com).
   • Product — the subject of a purchase and sale agreement concluded between the Buyer and the Seller.
   • Manufacturer – a legal entity that produces goods delivered for sale on a Trading Platform.
   • Personal Account — a personal section of the Trading Platform that isn’t accessible to third parties and serves for the purpose of placing Orders and completing Services, as well as receiving special offers in accordance with these Rules, which can be accessed after registration by entering the Buyer's authentication data.
   • Order — execution by the Buyer of actions aimed at concluding a contract for the provision of services for the Goods delivery, as well as a contract/contracts for the corresponding Goods purchase and sale with RAISA INTERNATIONAL TRADERS SA and/or another Seller/Sellers, by placing an order for the specified services and Goods on the Trading Platform.
   • Services — delivery services and other services rendered by RAISA INTERNATIONAL TRADERS SA to the Buyer in relation to Goods purchased by the Buyer from RAISA INTERNATIONAL TRADERS SA or other Sellers on the Trading Platform.
   • Promotional discount — is a discount that is given on a specific Product. The discount amount can be specified on the Product page or in your Personal Account. The final product price is specified in the contract.
   • Promo code discount — is a discount that is given for a specific product group when the Customer places an Order.
   • Promo code — is a special code that provides a discount for a specific product group and has an expiration date. Only one promo code can be applied to a single item.
   • Regular Customer discount — is a discount granted to the Buyer under certain conditions set by the Trading Platform.
   • Bonus – a conditional unit charged to the Client for an Order made by the Client or a new Client on the Client's recommendation in accordance with the rules posted in the Client's personal account, for partial payment of a subsequent Order in accordance with the procedure and conditions specified in the corresponding promotion rules.
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General provisions

1. By using the Trading Platform, the Buyer agrees to the terms of these Terms and Conditions.
2. Contractual relations with the legal entity buyer are regulated by the contract concluded and signed by the parties.
3. The Trading Platform provides the Buyer with a free opportunity to search for information about Products, get acquainted with the product offers of Straitsale and other Sellers, the ability to receive (including by search results) product offers and information, as well as other functionality.
4. Straitsale has the right to select reviews for publication independently and without notifying the Buyer, including:
   • leave reviews about Products posted on the Trading Platform, any authorized Buyer can set ratings for Products when using the Trading Platform;
   • together with the Buyer's review his name, indicated by him in the Personal Account of the Trading Platform, will be published;
   • not to publish reviews whose content does not relate to the Trading Platform work or the purchases implementation on it;
   • not to publish reviews whose content does not relate to the actual experience of using the corresponding product;
   • not to publish reviews that contain profanity or offensive statements, including photos and images that are ethically unacceptable for publication;
   • not to publish reviews, comments containing links to other websites, or personal data of third parties;
   • delete a published review at any time;
   • independently determine the period during which reviews are considered relevant and for which they are published on the Trading Platform.
5. The Buyer agrees that messages and materials, posted by the Buyer on On the Trading Platform, may be used by RAISA INTERNATIONAL TRADERS SA, including in other RAISA INTERNATIONAL TRADERS SA services and applications, in advertising or marketing materials posted on RAISA INTERNATIONAL TRADERS SA resources on the Internet, as well as on other resources and sites on the Internet, to attract the attention of other consumers to the Trading platform as a whole or to goods and services of third parties, both with the indication of the author of the message or material (the Buyer’s name, which he indicated during the registration or in his data settings in the Personal Account, will be indicated as the author's name), and without it, without the obligation to provide reports on the use of such messages and materials, without the need to obtain special permission from the Buyer and without payment of royalties, on the territory of the whole world without limitation of time, with the right of RAISA INTERNATIONAL TRADERS SA to grant the specified rights to use such messages and materials to third parties.
6. The Buyer agrees that the reviews and ratings provided by the Buyer may be published and used by RAISA INTERNATIONAL TRADERS SA on the Trading Platform or on third-party websites without the Buyer's additional consent. At the same time, reviews and images attached to them are published and used "as is" while preserving the Author's grammar and punctuation, under the Buyer's name specified in the Personal Account. The Buyer is responsible for the accuracy of the information contained in the reviews left by them.

Registration on the site

1. Only registered Buyers can place an Order on the Trading Platform, and the Buyer has the right to register on the site only 1 (one) time, i.e. can have only one Personal Account.
2. When registering on the Trading Platform, as well as during its further use, the Buyer provides RAISA INTERNATIONAL TRADERS SA with its registration data (including personal data), company data, bank account details.
3. RAISA INTERNATIONAL TRADERS SA collects, records, systematizes, accumulates, stores, clarifies (updates, changes), extracts, uses, transmits (distributes, provides, accesses), depersonalizes, blocks, deletes, and destroys the Buyer's registration data (including personal data) in accordance with the personal data processing policy.
4. RAISA INTERNATIONAL TRADERS SA isn’t responsible for the accuracy and correctness of the information provided by the Buyer during registration.
5. A customer who has registered on the Trading Platform, receives individual identification by entering the access code sent by RAISA INTERNATIONAL TRADERS SA via SMS to the contact number specified in the Personal Account or by clicking on the link sent by email. The Buyer’s individual identification allows to avoid unauthorized actions of third parties on behalf of the Buyer and opens access to additional services. The Buyer isn’t allowed to transmit the access code to third parties.
6. The Buyer is responsible for all possible negative consequences if the access code and Personal Account credentials are passed on to third parties.

Placing an order on Trading Platform

1. The Trading Platform is intended for the Goods of Straitsale and other Sellers sale, as well as Straitsale services for delivery of the specified Goods to Customers.
2. Ordering the Product sold on the Straitsale Trading Platform, the Buyer enters into a contractual relationship with Straitsale as a part of the Goods purchase and sale agreement.
3. The contract must be executed properly in accordance with the current legislation. The goods delivery isn’t possible without a corresponding contract.
4. The Buyer can get acquainted with the information about the seller of the goods when placing an Order or from a personal manager.
5. Delivery terms are negotiated individually and are fixed in the contract.
6. Prior to placing an Order, the Buyer undertakes to read all the terms and conditions for RAISA INTERNATIONAL TRADERS SA Services provision, as well as the Goods purchase on the Trading Platform. However, obvious errors, including typos made in the Product description or in the Service description, are not legally binding.
7. Placing an Order on the Trading Platform means that the Buyer agrees to all the essential conditions for the provision of RAISA INTERNATIONAL TRADERS SA services for the Goods delivery and/or the essential conditions for the Straitsale or any other Seller Goods sale, as well as these Terms and Conditions.
8. The essential conditions of the Goods sale contract concluded by the Buyer, as well as the contract for the delivery services provision, are indicated in the description of the Goods published on the Trading Platform, provided in the Order form, as well as in these Terms and the Contract.
9. By placing an Order, the Buyer agrees that RAISA INTERNATIONAL TRADERS SA may entrust the contract execution to a third party, while remaining responsible for its execution to the Buyer.
10. The Buyer agrees that:
    • registration data (including personal data) are provided voluntarily by him;
    • registration data (including personal data) are transmitted in electronic form via open communication channels on the Internet;
    • registration data (including personal data) are transferred to RAISA INTERNATIONAL TRADERS SA for the purposes specified in these Terms and Conditions and may be transferred to third parties for the same purposes;
    • registration data (including personal data) can be used by RAISA INTERNATIONAL TRADERS SA to promote products and services, by making direct contacts with the buyer using communication channels;
    • registration data (including personal data) may be used by RAISA INTERNATIONAL TRADERS SA for the purpose of sending to the Buyer the advertising and information via telecommunication networks, including via the Internet;
    • in order to provide additional protection against fraudulent actions, the registration data specified by the Buyer (including personal data) may be transferred to the bank that implements transactions for the payment of Orders placed on the Trading Platform;
    • the consent given by the Buyer to the processing of its registration data (including personal data) is indefinite and can be revoked by the Buyer or its legal representative by submitting a written application submitted to RAISA INTERNATIONAL TRADERS SA.
11. When placing an Order, the Buyer confirms that he:
    • a) is fully familiar with these Rules provisions;
    • b) fully understands these Terms and Conditions, as well as the subject matter and terms of the contract concluded with RAISA INTERNATIONAL TRADERS SA for the goods delivery services provision, as well as the contract for the Goods purchase and sale with RAISA INTERNATIONAL TRADERS SA or another Seller through the Trading Platform;
    • c) his legal capacity and financial viability; that he fully understand the meaning and consequences of his actions in relation to the conclusion and execution of a contract concluded with RAISA INTERNATIONAL TRADERS SA for the goods delivery services provision, as well as a contract for the Goods purchase and sale with RAISA INTERNATIONAL TRADERS SA or another Seller through the Trading Platform.
12. Placing an order on On the Trading Platform, the Buyer agrees to receive: (a) e-mails/push notifications that RAISA INTERNATIONAL TRADERS SA may send to the Buyer; (b) messages (SMS) to the phone number specified by the Buyer, as well as (c) a call to the specified by the Useri phone number with an offer to evaluate the Trading Platform quality.
13. RAISA INTERNATIONAL TRADERS SA has the right to block the possibility of placing an Order for the Buyer in case of repeated Orders’ cancellation made by the Buyer, as well as in case of these Rules violation by the Buyer.

Price and payment

1. An essential condition for placing an order for The Trading Platform is the conclusion by the Buyer with RAISA INTERNATIONAL TRADERS SA of a contract for the provision of delivery services for Goods placed on Trading platform.
2. Within one Order, the Buyer may conclude a contract for the provision of goods delivery services to several Sellers, with the simultaneous conclusion of several purchase and sale agreements in respect of the Goods selected by the Buyer. The cost of delivery is calculated individually.
3. The ownership of the Ordered Goods and the risk of their accidental death or damage are transferred from the Seller to the Buyer in accordance with the terms of delivery established in the INCOTERM 2010 contract.
4. The final Product Price is determined by the sequential effect of discounts on the Product Price in the following order:
   • Promotional discount
   • Promo code discount
   • Regular Customer Discount

The final product price, the delivery cost, confirmation of the product availability, the order confirmation and clarification of other conditions is carried out by the RAISA INTERNATIONAL TRADERS SA manager at the phone number specified in the application. Without such confirmation, the order is considered invalid.

1. The Regular Customer Discount can be used only through the Personal Account and personal Manager (for legal entities). To do this, it’s needed to place orders by logging in to the Trading Platform using the credentials specified in the Personal Account Profile. The Regular Customer Discount is linked to a specific Personal Account Profile, as it is calculated based on purchases made through it. In case of re-registration on the site, the purchase history and regular customer discount will not be transferred from the old Personal Account to the new one. Order statistics in the new Personal Account Profile are maintained from scratch. You can use the discount only through the Personal Account where it was created.
2. A customer placing an Order on the Trading Platform, can choose the payment option in accordance with the methods provided by the Trading Platform.
3. In case of the purchase and sale contract of the Goods presented on the Trading Platform, is concluded not with RAISA INTERNATIONAL TRADERS SA, but with another Seller who placed an offer for the Goods on the Trading Platform, payment is made to the account of RAISA INTERNATIONAL TRADERS SA, which acts on behalf of the relevant Seller in terms of accepting funds for payment for Goods with the involvement of an authorized payment acceptance operator or an electronic money operator and is the recipient of payment as a representative of the Seller.
4. The documents are sent to the Buyer in the manner specified in the contract.

The Parties Rights and Obligations

1. RAISA INTERNATIONAL TRADERS SA undertakes to:
   1. Process the Buyer's personal data in accordance with the procedure established by the current legislation and The policy of RAISA INTERNATIONAL TRADERS SA regarding the organization of processing and ensuring the security of personal data.
   2. If the purpose of the Buyer's personal data processing is achieved, RAISA INTERNATIONAL TRADERS SA undertakes to stop personal data processing or ensure its termination (if the personal data processing is carried out by another person acting on behalf of RAISA INTERNATIONAL TRADERS SA) and to destroy personal data or ensure their destruction (if the personal data processing is carried out by another person acting on behalf of RAISA INTERNATIONAL TRADERS SA) within a period not exceeding thirty days from the date of achievement of the personal data processing purpose, unless otherwise provided by the contract to which the Buyer is a party, beneficiary or guarantor, or another agreement between RAISA INTERNATIONAL TRADERS SA and the Buyer.
   3. If the Buyer withdraws consent to his personal data processing, RAISA INTERNATIONAL TRADERS SA undertakes to stop processing them or ensure the termination of such processing (if the personal data processing is carried out by another person acting on behalf of RAISA INTERNATIONAL TRADERS SA ) and if the personal data storage is no longer required for the purposes of personal data processing, to destroy the personal data or ensure their destruction (if the personal data processing is carried out by another person acting on behalf of RAISA INTERNATIONAL TRADERS SA) within a period not exceeding thirty days from the date of receipt of the specified withdrawal, unless otherwise provided by the contract to which the Buyer is a party, beneficiary or guarantor.
2. RAISA INTERNATIONAL TRADERS SA has the right to:
   1. Change these Terms unilaterally by placing them on the Trading platform located at the Internet address: https://www.streitsale.com. All changes take effect immediately after publication, and are considered to be brought to the Buyer's attention from the moment of such publication.
   2. Record telephone conversations with the Buyer. In accordance with clause 4 of art. 16 of the Federal Law" On Information, Information Technologies and Information Protection", RAISA INTERNATIONAL TRADERS SA undertakes: to prevent attempts of unauthorized access to information and / or transfer it to persons who are not directly related to the Orders execution, to detect and stop such facts in a timely manner.
   3. Transfer without The Buyer’s approval its rights and obligations to fulfill its obligations to the Buyer to third parties.
   4. Demand from the Buyer 100% prepayment of the ordered goods. RAISA INTERNATIONAL TRADERS SA has the right to refuse the Buyer in placing an Order and the Goods delivering in the absence of such payment.
   5. Limit the quantity of Goods delivered to the Buyer at the same time.
   6. Use the "cookies" technology. Cookies do not contain confidential information and aren’t passed on to third parties.
   7. Get information about the IP address of websites https://www.streitsale.com user. This information isn’t used to establish the user's identity and is not subject to transfer to third parties.
   8. Send advertising and informational messages to the Buyer via e-mail and sms newsletters with information about discounts, promotions, new arrivals, etc. The frequency of mailings is determined by RAISA INTERNATIONAL TRADERS SA independently, unilaterally.
   9. Make restrictions on the amount of ordered goods for one day of delivery.
   10. Change the terms of Promotions placed on the Trading Platform’s websites https://www.streitsale.com, unilaterally without the Buyer's consent, by posting such changes on the Trading Platform’s websites https://www.streitsale.com.
   11. The withdrawal of these Terms may be carried out by RAISA INTERNATIONAL TRADERS SA at any time, but it’s not a reason for refusal from the obligations of RAISA INTERNATIONAL TRADERS SA and other Sellers placing Goods on the Trading Platform under already concluded contracts.
3. The Buyer undertakes to:
   1. Prior to the Contract conclusion, read the content and terms of these Terms and Conditions, as well as the Goods offered on the Trading Platform, as well as with the procedure and conditions for providing RAISA INTERNATIONAL TRADERS SA with the Goods delivery service.
   2. In order for RAISA INTERNATIONAL TRADERS SA to fulfill its obligations to the Buyer, the Buyer must provide all the necessary data that uniquely identifies it as the Buyer and is sufficient to deliver paid Goods to the Buyer.
   3. Pay for the ordered Goods and its delivery in accordance with these Terms.
4. The buyer has the right to:
   1. Refuse to receive e-mail and sms newsletters.To do this, he needs to click on the link "You can unsubscribe from the mailing list from your Personal Account" in the email or go to the "Subscriptions" page in the Personal Account.

The Goods delivery and return

1. Delivery of the Goods to the Buyer is carried out under the conditions set out in the Сontract, and within the time period agreed upon when placing the order, which is indicative and may be extended

Force majeure

1. RAISA INTERNATIONAL TRADERS SA is released from liability for full or partial non-performance of its obligations under these Terms and Conditions, if this non-performance was caused by force majeure circumstances that arose after the Buyer accepted the terms and conditions of these Terms and Conditions. "Force majeure circumstances" means extraordinary events or circumstances that could not have been foreseen or prevented by available means. Such extraordinary events or circumstances include, in particular: strikes, floods, fires, earthquakes and other natural disasters, wars, military actions, actions of Russian or foreign government agencies, as well as any other circumstances beyond the limits of reasonable control.